Business Etiquette             

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Business Etiquette

After completing this course, you will know how to: - Create a professional image, follow cubicle and office etiquette, and maintain positive office relationships. - Use the Internet appropriately when at work and handle ethical dilemmas and personal issues in the workplace. - Introduce people properly, be a good conversationalist, and follow proper etiquette in meetings. - Display courtesy on the telephone, in voice mails, and in written communications.- Follow proper etiquette at business functions and dinners, and identify formal table settings for business dining. - Be a courteous traveller and prepare for international business trips.

Key Benefits

bulletCreating your business style and professional image
bulletPrinciples of exceptional work behaviour
bulletTelephone, entertaining and meeting etiquette

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